RuneTrack Forums
It is currently Mon Mar 10, 2025 6:47 pm

All times are UTC [ DST ]




Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Name Change Error
PostPosted: Tue Apr 13, 2010 1:05 am 
Offline

Joined: Tue Apr 13, 2010 1:00 am
Posts: 2
a few minutes ago I changed my name from Gallium to Edward_of_SA. Logged on and gained about 54kxp total, and knew I had to change my name on here, so without logging out on game, hoping to keep my stats the same, tried merging my stats, but to no avail. This happened once before, which wiped my stats. Was hoping it wouldnt happen again. Is there any way to give any slack with the tests Runetrack runs when merging two profiles?


Top
 Profile  
 
 Post subject: Re: Name Change Error
PostPosted: Tue Apr 13, 2010 2:34 am 
Offline
Site Admin

Joined: Sat Jun 06, 2009 12:38 am
Posts: 546
Hi,

This error was caused by the new skill, not any xp differences between the two display names - there's actually a significant amount of xp leeway for RuneTrack display name changes (usually at least 500K xp, depending on the account and other factors). Essentially, your old name's stats did not include the dungeneering skill, while your new name's did. However, I've fixed the Name Change page to recognize the existence of a new skill.

After fixing the bug, I changed your RuneTrack display name by using the standard display name change page, and it all worked as it should. :)

_________________
ImageImage


Top
 Profile  
 
Display posts from previous:  Sort by  
Reply to topic  [ 2 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: dvdgett3 and 127 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group